Welcome to, the website operated by PlanetComm that will lead you to buy goods and services online from PlanetComm. For your own benefit, please read our terms and condition before engaging in the activities on this website.



Information and Product Description

Substance ownership and limitation

The word “substance” in this term means any data, news, including photography, printings, drawings, pictures, video/movie clips, phrase or any substantive issues appeared in here are our copyrights, trademark and other intellectual property are within the right of Planet Communications Asia plc. and the trademark of PlanetComm belongs to PlanetComm.

Customers are authorized to copy, distribute, disseminate, download and print products in this website only to order goods from PlanetComm or use this website as a catalogue to choose the product with the condition that you are not allow to modify anything in this website and abide by the condition on copyrights and proprietary specified in the substantive issue.

You are allowed only to view and order the products in this website but not allow to copy, paste, distribute, download, re-advertised, disseminate the substance that is shown in this website through internet of e-mail or other means of communication or photocopy or copy without written permission from

Your rights to use this website will be terminated if you do not abide by the terms and conditions set up above. And, therefore, any use of the substance in this website including copying it for other purpose including copying, modifying, distributing, or re-disseminating which could be against the copyright and trademark laws, are not permitted, if there is no written permission from the



Trademarks and Copyright

The trade marks, names, logos and service marks (collectively “trademarks”) displayed on this Website are all registered and unregistered trademarks of Planet Communications Asia plc.. Nothing contained on this Website should be construed as granting any license or right to use any trade mark without the prior written permission of Planet Communications Asia plc.



External Links

PlanetComm website contains the link to other sites operated by third-parties. The conditions of use and privacy policy of any Third-Party Site may differ substantially from the Conditions of Use and privacy policy that apply to your use of the PlanetComm website. We do not take any responsibility of other website privacy policy and would recommend you to carefully review the privacy policy of the third-party websites. The privacy policy of PlanetComm website is only for our website.



Public Forums and User Submissions

Planet Communications Asia plc. is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the Website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by PlanetComm. We reserve the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to

defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

post or upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of Planet Communications Asia plc. and/or a third party computer system and/or network;

violate any copyright, trade mark, other applicable Thailand or international laws or intellectual property rights of Planet Communications Asia plc. or any other third party;

submit content containing marketing or promotional material which is intended to solicit business.




PlanetComm Website is not available to users under the age of 20, outside the demographic target, or to any members previously banned by PlanetComm Users are allowed only one active account. Breeching these conditions could result in account termination.

PlanetComm on occasion will offer its members promotions. In connection with these promotions, any user that receives Rewards (prizes, credits, gift cards, coupons or other benefits) from PlanetComm through the use of multiple accounts, email addresses, falsified information or fraudulent conduct, shall forfeit any Rewards gained through such activity and may be liable for civil and/or criminal penalties by law.

By using the PlanetComm Website, you acknowledge that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the Thailand or other applicable jurisdiction. You agree to provide true and accurate information about yourself when requested by PlanetComm Website. If you provide any information that is untrue, inaccurate, or incomplete, PlanetComm has the right to suspend or terminate your account and refuse future use of its services. You are responsible for maintaining the confidentiality of your account and password, and accept all responsible for activities that occur under your account.





Cancellation Due To Errors

PlanetComm has the right to cancel an order at any time due to typographical or unforeseen errors that results in the product(s) on the site being listed inaccurately (having the wrong price or descriptions etc.). In the event a cancellation occurs and payment for the order has been received, PlanetComm shall issue a full refund for the product in the amount in question.



Specific Use

You further agree not to use the Website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify PlanetComm against any loss, liability, damage or expense of whatever nature which PlanetComm or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the Website to send or post any such message or material.




PlanetComm makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Website, the information contained on the Website, you or your company’s personal information or material and information transmitted over our system.




You fully understand and agree as follows: All material provided in this website is “as is” and may contain inaccuracy, in term of content and spelling. You hereby understand and agree that material and data you obtain and use from the website will be at your own discretion. We reserve the right to modify any errors or omissions in this website at any time. Thus any website materials, details and description of the product, service program, and prices shown in the website may be modified without prior notices.

By using PlanetComm website, please complete your details and personal information for registration process. Moreover, you must set up your own password by yourself, and are responsible for maintaining the confidentiality of your account and password.

Any order placing for goods and services on this website by you, your representative or the unauthorized third parties who use your password in order to buy goods and services with your consent or by your improvident/ negligence action, you, as the owner of the password, agree to accept responsibility for all activities in all respects that occur under your account and password without any dispute or claim.

Under the terms and conditions of this website, if you make a payment for goods and services by using credit card that belongs to others without their authorization, including any payment on goods and services that does not correspond with the credit card’s owner intention, and we are disclaimed by the owner or the bank/issuer of the credit card resulting in goods and services unpaid, you must take full responsibility for the goods or services and other damages that may occur and the company reserves the rights to file a lawsuit.

We reserve the right to amend the terms and conditions at all time without notice. You agree to review the terms and condition regularly. Continued access and use of this website is an acknowledgment and acceptance of any changes.




User agrees to indemnify and not hold PlanetComm (and its employees, directors, suppliers, subsidiaries, joint ventures, and legal partners) from any claim or demand. Including reasonable attorneys’ fees, from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions or any activity related to user’s membership account due negligent or wrongful conduct.



Use of the Website

PlanetComm does not make any warranty or representation that information on the Website is appropriate for use in any jurisdiction (other than Kingdom of Thailand). By accessing the Website, you warrant and represent to PlanetComm that you are legally entitled to do so and to make use of information made available via the Website.




Entire Agreement: These Website terms and conditions constitute the sole record of the agreement between you and PlanetComm in relation to your use of the Website. Neither you nor PlanetComm shall be bound by any expressed or implied representation, warranty, or promise not recorded herein. Unless otherwise specifically stated, these Website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and PlanetComm in respect of your use of the Website.

Alteration: PlanetComm may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the Website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the current version each time you visit the Website.

Conflict: Where any conflict or contradiction appears between the provisions of these Website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the Website shall prevail in respect of your use of the relevant section or module of the Website.

Waiver: No indulgence or extension of time which either you or PlanetComm may grant to the other will constitute a waiver of or, whether by law or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

PlanetComm shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

Severability: All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non-script and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws: Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Thailand without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Thailand in respect of any disputes arising in connection with the Website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Comments or Questions . If you have any questions, comments or concerns arising from the Website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.




Products remain the seller’s entitlement, until the seller’s receipt of full payment.




These terms and conditions are applicable to you upon your accessing the PlanetComm Website and/or completing the registration or shopping process. These terms and conditions, or any of them, may be modified or terminated by PlanetComm without notice at any time for any reason. The provisions relating to Copyrights and Trademarks, Disclaimer, Claims, Limitation of Liability, Indemnification, Applicable Laws, Arbitration and General, shall survive any termination.



Cancellations and Returns

Orders can be cancelled if their products have not yet be delivered. Once products are delivered to the users account, they are no longer permitted to cancel. Any returns after that are handled on a case-by-case basis. Within reason, we will do what we can to ensure customer satisfaction. Unless there is something wrong with the purchase, we are generally unable to offer refunds.

Upon receipt of the product, in case of non-functionality, for example, being out of order or short delivery, you are required to send us a written notices to email: within seven days after such receipt. We are pleased to provide you free of charge repairing service, or any replacement with similar product or make a new delivery.



Quality assurance warranty

We provide you a product warranty on quality assurance covering telecommunication devices and systems, wire and wireless, video conference, IP Phone, satellite communication devices, high frequency radio wave, broadcasting and cyber security for 1 (one) year or more. The warranty period depends on the additional warranty period you paid for, starting from the date of receipt of product.
Exclusions on Product Warranty
1. We serve the right to accept providing the product warranty for customers in compliance with our instructions only
2. Our responsibilities on product warranty exclude any defections caused by customer’s change, modification or repair or incompliance with the manufacturer’s instructions
3. Legal Provisions
– Our responsibilities include any repair, replacement or fund return under ourterms and conditions only.
– Our responsibilities exclude any loss, damage, or cost arisen from customer’s incompliance with our instructions.
– All contracts shall be governed by Thailand laws. Thailand court has legitimate mandate for giving sentence or judgment, based on Thailand’s judicial process.




– In case of repair, you can directly contact our Customer Relations at telephone number 02-792-2460 on Monday-Friday (except public holiday) during 09.00 hrs. – 18.00 hrs.
– In case that the product is in the warranty period, our staff will go to receive the product for replacement or repair and return it to you. Transportation cost will be charged upon return of the repaired product which the repair cost depends on the product warranty.
– In case that the product is in the warranty periodbut it cannot been repaired and recovered, we will replace it by any same or similar model or propose the customer to upgrade for the superior model which any extra cost will be paid by the customer which a prior notice of such cost will be always given.
– In case that the product is out of the warranty, you may deliver or receive the product for replacement or repair by own or may have our staff to receive or return it to you. In this case, the transportation may be charged for receiving and returning the product.
– In case that the product is out of the warranty, we shall estimate the repairing cost and provide you the information. Repairing shall be done after receiving your confirmation and acceptance on the repairing cost only.



Privacy Policy

PlanetComm recognizes the importance of your privacy as much as your concern on how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

By visiting, you are accepting that all of your personal information that you have entered to or interacted with our website will belong to PlanetComm, in which we strive to do our best to protect your private information. Furthermore, any cyber-crime, lost, or damage of your general or personal information that is beyond our control, we reserve the right to deny any responsibility resulted from such actions.

Your personal information helps us develop, deliver, and improve our products, services, content, and advertising to suit your needs. We do not sell or rent your personal information to third parties. We only disclose your personal information with your prior consent. PlanetComm may disclose the statistical information such as the website usage, general financial services, and other services-related information to our third-party advertising partners and/or business partner.

Like many websites, we use “cookie” technology to collect statistical data. Cookies are small files that can be used to store information and commonly used by websites to save data on your computer. The information we collect from cookies are general statistical data such as which your interactions with our website, parts of our website people have visited, length of visit, etc. Cookies cannot be used to get information about you or your computer system, your email, or other private information.

Occasionally, we may carry out a survey to help us to understand and identify our customer’s need, and to improve our product and services and our website. You have the right to participate in the survey, or if you choose not to exercise yours is upon your decision.

From time to time, PlanetComm will communicate with you through the email you have registered with us in order to inform you about our interesting product and services, other special offer promotion. You may opt out of receiving our newsletter or marketing communication via email.

At times we may disclose your information with carefully selected business partner who help us improve our product and service offerings and/or may offer you products and services of interest as for your own benefit.

You can read more details about Privacy Policy here.